The Town of Palm Shores is committed to ensuring that all visitors and residents, including visitors and residents with disabilities, are able to access and use all of our programs, services, and activities. We recognize that many visitors and residents are increasingly using our website to access information about what we offer, and to take advantage of the website to obtain services.
We also recognize that users of the website who have disabilities may use the website with the assistance of technology, including screen readers, as well as with captioning, transcripts, and the use of other auxiliary aids and services. As outlined below, we want to provide users of our website with information about what we offer, ways to inform us of any difficulties encountered, alternative ways we can offer the services, the time frame for doing so, who to contact.
Web accessibility concerns, or any other accessibility concerns, should be brought to the attention of our ADA Coordinator. We will respond within one (1) business day.
Direct Phone Number: (321) 242-4555
Mail to: Attn: Town Clerk, 5030 Paul Hurtt Lane, Palm Shores, FL 32940
Please provide the following information:
- Your name
- Your phone number
- Your email address
- The date and time you encountered a problem using our website
- The web page/web address on which the problem occurred
- What occurred/what were you unable to do
- Any error messages you received
We strive to ensure that our website will comply with WCAG 2.0 AA, but recognize that alternatives to using the website should be available in the event that a user with a disability encounters a problem using our website. Should you encounter such a problem, we urge you to contact our ADA Coordinator, who will provide an alternative way to quickly obtain the information you are seeking to obtain through the website.
Ongoing Website Accessibility Efforts
We are in the process of working with an ADA Accessibility firm to assess our website’s accessibility, and will be undertaking efforts to identify and address areas needing improvement.
Ongoing ADA Compliance Efforts
The Town is in the process of completing a comprehensive review of our policies and practices for ADA compliance, and are working to enhance our services to the disability community.